Frequently Asked Questions

We're opening soon! Keep an eye on our website and social media for the exact opening date announcement.

Scoopi Land is designed for all ages! We have dedicated areas for toddlers (under 5), kids (5-12), and areas suitable for teens and adults. Our toddler sessions provide a safer environment for our youngest jumpers.

Yes, we recommend booking online in advance, especially for weekends and school holidays. Walk-ins are welcome subject to availability, but booking guarantees your spot!

Jumping sessions can be booked for 1 hour or 2 hours, which gives you plenty of time to explore all our activities.

General entry is $15 for 60 minutes, with peak times at $17.95. All prices include access to trampolines, foam pit, and activities. Grip socks are $3 extra and mandatory for all jumpers.

We understand plans change! You can reschedule your booking up to 2 hours before your session time through our online system. Refunds are available for cancellations made more than 24 hours in advance.

Yes! Enquire at Hello@scoopiland.com.au to discuss further.

We accept all major credit cards, EFTPOS, and cash. Online bookings require a credit card. Gift vouchers are available for purchase online or in-store.

All jumpers must wear Scoopi grip socks (available for $3). We provide safety briefings before each session and have trained staff supervising all areas. First aid trained staff are always on duty.

Wear comfortable athletic clothing that allows for movement. Remove any loose jewellery, belts, or anything that could catch. Long hair should be tied back. No shoes allowed on trampolines - only grip socks.

Yes, for safety reasons our trampolines have a maximum weight limit of 130kg per person, following Australian Trampoline Safety Standards (AS 4989:2015).

Safety is our top priority. All our staff are trained in first aid, and we have clear emergency procedures. We recommend reading our safety rules and waiver before jumping. Parents/guardians are responsible for calling emergency services if needed.

Scoopi Land features trampolines, foam pits, dodgeball courts, basketball hoops, climbing walls, slides, and dedicated toddler areas. We also have party rooms, cafe, lockers, and free WiFi throughout.

Absolutely! Adults can jump during general sessions (additional ticket required). During birthday parties, supervising adults can jump free. We encourage family fun!

Yes, we have a cafe serving snacks, drinks, and light meals. You're also welcome to bring your own food and drinks, especially for parties.

Yes, we have free on-site parking with dedicated spaces for families and disabled parking.